/* Shotina Ops: the private operations panel.
   Open Frame 3.2 tokens (same values as site/app/src/app.css); nothing below
   the token block names a hex value. */
:root{
  color-scheme:light;
  --brand-forest:#214D3E; --brand-ink:#171F1C; --brand-ivory:#F6F3EC;
  --brand-sage:#DCE5D8; --brand-citron:#D8E99B; --brand-white:#FFFFFF;
  --surface-canvas:var(--brand-ivory); --surface-raised:var(--brand-white);
  --surface-sunken:var(--brand-sage); --surface-forest:var(--brand-forest);
  --surface-ink:var(--brand-ink); --surface-forest-2:#1A4233;
  --text-primary:var(--brand-ink); --text-secondary:#3C4A45; --text-muted:#55625C;
  --text-on-forest:var(--brand-ivory); --text-on-forest-muted:#A8BAB0;
  --line:#E0E5DA; --line-strong:#C2CCBD; --line-field:#7C8A82; --line-forest:rgba(246,243,236,.16);
  --action:var(--brand-forest); --action-hover:#17392D; --action-text:var(--brand-ivory);
  --spotlight:var(--brand-citron);
  --ok:#1F6B4A; --ok-bg:#E2EFE6; --warn:#8A5A12; --warn-bg:#F6ECD9; --bad:#A32B22; --bad-bg:#F7E3E0;
  --info-bg:#E6ECEF;
  --focus:0 0 0 3px var(--brand-citron), 0 0 0 5px var(--brand-forest);
  --font:"Manrope",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --mono:ui-monospace,"SFMono-Regular",Menlo,Consolas,monospace;
  --r:10px; --r-sm:7px;
  --cut:14px;
  --side:248px;
  --fs-xs:12px; --fs-sm:13.5px; --fs:15px; --fs-lg:18px; --fs-xl:24px; --fs-2xl:32px;
}
*{box-sizing:border-box}
[hidden]{display:none!important}
html,body{margin:0;height:100%}
#app{min-height:100vh}
body{background:var(--surface-canvas);color:var(--text-primary);font:400 var(--fs)/1.5 var(--font);-webkit-font-smoothing:antialiased}
a{color:var(--action)} a:hover{color:var(--action-hover)}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:none;box-shadow:var(--focus);border-radius:var(--r-sm)}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.num{font-variant-numeric:tabular-nums}
.mono{font-family:var(--mono);font-size:.92em}
h1,h2,h3{margin:0;line-height:1.2;text-wrap:balance}
h1{font-size:var(--fs-xl);font-weight:800;letter-spacing:-.01em}
h2{font-size:var(--fs-lg);font-weight:750}
h3{font-size:var(--fs);font-weight:700}
.eyebrow{font-size:var(--fs-xs);font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted)}
.muted{color:var(--text-muted)} .small{font-size:var(--fs-sm)}

/* ---------- sign-in ---------- */
.auth{min-height:100vh;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.1fr)}
.auth-brand{background:var(--surface-forest);color:var(--text-on-forest);padding:48px;display:flex;flex-direction:column;justify-content:space-between;
  clip-path:polygon(0 0,100% 0,100% calc(100% - 64px),calc(100% - 64px) 100%,0 100%)}
.auth-brand .wm{width:168px}
.auth-brand p{max-width:34ch;color:var(--text-on-forest-muted)}
.auth-brand .tag{font-weight:800;font-size:var(--fs-2xl);letter-spacing:-.02em;max-width:14ch;color:var(--text-on-forest)}
.auth-brand .tag em{font-style:normal;color:var(--spotlight)}
.auth-form{display:flex;align-items:center;justify-content:center;padding:32px 16px}
.auth-card{width:100%;max-width:380px;display:grid;gap:16px}
.auth-card h1{font-size:var(--fs-xl)}
.auth-card p{margin:0}
.stack{display:grid;gap:14px}
.qr{background:var(--surface-raised);border:1px solid var(--line);border-radius:var(--r);padding:14px;display:grid;justify-items:center;gap:10px}
.qr img,.qr svg{width:184px;height:184px;image-rendering:pixelated}
.codes{display:grid;grid-template-columns:repeat(2,1fr);gap:6px 14px;background:var(--surface-raised);border:1px solid var(--line);border-radius:var(--r);padding:14px}
.codes code{font-family:var(--mono);font-size:15px}

/* ---------- shell ---------- */
/* the forest column runs the full height even past the sticky sidebar */
.shell{display:grid;grid-template-columns:var(--side) minmax(0,1fr);min-height:100vh;
  background:linear-gradient(90deg,var(--surface-forest) 0 var(--side),var(--surface-canvas) var(--side))}
.side{background:var(--surface-forest);color:var(--text-on-forest);display:flex;flex-direction:column;gap:6px;padding:20px 14px;position:sticky;top:0;height:100vh}
.side .brand{display:flex;align-items:center;gap:10px;padding:4px 8px 18px}
.side .brand .wm{width:112px}
.side .brand .pill{font-size:11px;font-weight:800;letter-spacing:.08em;background:var(--spotlight);color:var(--brand-ink);padding:2px 7px;border-radius:999px}
.nav{display:grid;gap:2px}
.nav a{display:flex;align-items:center;gap:11px;padding:9px 10px;border-radius:var(--r-sm);color:var(--text-on-forest);text-decoration:none;font-weight:600;font-size:var(--fs-sm)}
.nav a svg{width:18px;height:18px;flex:none;opacity:.85}
.nav a:hover{background:var(--surface-forest-2)}
.nav a[aria-current="page"]{background:var(--surface-forest-2);box-shadow:inset 3px 0 0 var(--spotlight)}
.side .foot{margin-top:auto;border-top:1px solid var(--line-forest);padding:14px 8px 0;font-size:var(--fs-sm);display:grid;gap:8px}
.side .foot .who{font-weight:700}
.side .foot .role{color:var(--text-on-forest-muted)}
.side .foot button{all:unset;cursor:pointer;color:var(--text-on-forest-muted);font-weight:600;display:inline-flex;align-items:center;gap:8px}
.side .foot button svg{width:16px;height:16px}
.side .foot button:hover{color:var(--text-on-forest)}
.side .foot button:focus-visible{box-shadow:var(--focus)}
.main{min-width:0;display:flex;flex-direction:column}
.top{display:flex;align-items:center;gap:12px;padding:14px 28px;border-bottom:1px solid var(--line);background:var(--surface-canvas);position:sticky;top:0;z-index:5}
.top .search{flex:1;max-width:460px;position:relative}
.top .search input{width:100%;padding:9px 12px 9px 36px;border:1px solid var(--line-field);border-radius:var(--r-sm);background:var(--surface-raised)}
.top .search svg{position:absolute;left:11px;top:50%;transform:translateY(-50%);width:16px;height:16px;color:var(--text-muted)}
.mode{font-size:var(--fs-xs);font-weight:800;letter-spacing:.06em;text-transform:uppercase;padding:4px 9px;border-radius:999px}
.mode.test{background:var(--warn-bg);color:var(--warn)} .mode.live{background:var(--ok-bg);color:var(--ok)}
.top .menu-btn{display:none}
#page:focus,#page:focus-visible{outline:none;box-shadow:none}
.page{padding:26px 28px 56px;display:grid;gap:22px;max-width:1280px;width:100%}
.page-head{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px}
.page-head .sub{color:var(--text-muted);font-size:var(--fs-sm);margin-top:4px}

/* ---------- controls ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:9px 15px;border-radius:var(--r-sm);border:1px solid transparent;
  font-weight:700;font-size:var(--fs-sm);cursor:pointer;text-decoration:none;white-space:nowrap;background:var(--action);color:var(--action-text)}
.btn:hover{background:var(--action-hover);color:var(--action-text)}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.btn.ghost{background:transparent;color:var(--text-primary);border-color:var(--line-strong)}
.btn.ghost:hover{background:var(--surface-raised)}
.btn.danger{background:var(--bad);color:var(--brand-white)} .btn.danger:hover{background:#86221B}
.btn.sm{padding:6px 10px;font-size:var(--fs-xs)}
.btn svg{width:16px;height:16px}
label{display:grid;gap:6px;font-size:var(--fs-sm);font-weight:650}
input:not([type]),input[type=text],input[type=password],input[type=number],input[type=date],input[type=search],select,textarea{
  width:100%;padding:9px 11px;border:1px solid var(--line-field);border-radius:var(--r-sm);background:var(--surface-raised);font-weight:500}
textarea{min-height:76px;resize:vertical}
.hint{font-size:var(--fs-xs);color:var(--text-muted);font-weight:500}
.row{display:flex;flex-wrap:wrap;gap:10px;align-items:end}
.row > label{flex:1;min-width:150px}
.err{color:var(--bad);font-size:var(--fs-sm);font-weight:600;margin:0}
.err:empty{display:none}

/* ---------- surfaces ---------- */
.card{background:var(--surface-raised);border:1px solid var(--line);border-radius:var(--r);padding:18px 20px}
.card.flat{background:transparent;border:0;padding:0}
.section{display:grid;gap:12px}
.section > header{display:flex;align-items:baseline;justify-content:space-between;gap:10px}
.grid{display:grid;gap:12px;grid-template-columns:repeat(auto-fill,minmax(210px,1fr))}
.metric{background:var(--surface-raised);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;display:grid;gap:4px;align-content:start;position:relative}
.metric .label{font-size:var(--fs-sm);color:var(--text-secondary);font-weight:650;padding-right:22px}
.metric .value{font-size:28px;font-weight:800;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.metric .unit{font-size:var(--fs-xs);color:var(--text-muted);font-weight:600}
.metric.nodata .value{font-size:var(--fs);color:var(--text-muted);font-weight:700}
.metric details{position:absolute;top:10px;right:10px}
.metric details summary{list-style:none;cursor:pointer;width:20px;height:20px;border-radius:50%;display:grid;place-items:center;color:var(--text-muted);font-size:12px;font-weight:800;border:1px solid var(--line-strong)}
.metric details summary::-webkit-details-marker{display:none}
.metric details[open] summary{background:var(--surface-forest);color:var(--text-on-forest);border-color:var(--surface-forest)}
.metric details .def{position:absolute;right:0;top:26px;width:280px;z-index:4;background:var(--surface-ink);color:var(--brand-ivory);border-radius:var(--r-sm);padding:12px 13px;font-size:var(--fs-xs);line-height:1.5;display:grid;gap:6px;box-shadow:0 10px 30px rgba(23,31,28,.25)}
.metric details .def b{color:var(--spotlight);font-weight:700}
.metric .note{font-size:var(--fs-xs);color:var(--warn);font-weight:600}
.split{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:18px;align-items:start}
.credit-top{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.3fr);gap:22px;align-items:start}
@media (max-width:980px){.credit-top{grid-template-columns:1fr}}

/* attention list: one severity stripe per item, state in form not only colour */
.att{display:grid;gap:8px;margin:0;padding:0;list-style:none}
.att li{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border-radius:var(--r-sm);background:var(--surface-raised);border:1px solid var(--line);border-left:4px solid var(--warn)}
.att li.bad{border-left-color:var(--bad)} .att li.info{border-left-color:var(--brand-forest)}
.att li .k{font-size:var(--fs-xs);font-weight:800;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);min-width:76px}

/* ---------- tables ---------- */
.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--r);background:var(--surface-raised)}
table{width:100%;border-collapse:collapse;font-size:var(--fs-sm)}
.table-wrap table{min-width:640px}
td.num{white-space:nowrap}
th{text-align:left;font-size:var(--fs-xs);text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);font-weight:750;padding:10px 14px;border-bottom:1px solid var(--line);white-space:nowrap;background:var(--surface-canvas)}
td{padding:10px 14px;border-bottom:1px solid var(--line);vertical-align:top}
tr:last-child td{border-bottom:0}
tbody tr.link{cursor:pointer} tbody tr.link:hover td{background:#FAF8F3}
td.r,th.r{text-align:right}
.pager{display:flex;align-items:center;gap:10px;justify-content:flex-end;font-size:var(--fs-sm);color:var(--text-muted)}
.chip{display:inline-flex;align-items:center;gap:6px;font-size:var(--fs-xs);font-weight:750;padding:2px 9px;border-radius:999px;background:var(--info-bg);color:var(--text-secondary);white-space:nowrap}
.chip::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.chip.ok{background:var(--ok-bg);color:var(--ok)} .chip.warn{background:var(--warn-bg);color:var(--warn)} .chip.bad{background:var(--bad-bg);color:var(--bad)}
.chip.plain::before{display:none}
.delta-pos{color:var(--ok);font-weight:750} .delta-neg{color:var(--bad);font-weight:750}

/* ---------- customer page ---------- */
.cust-head{display:flex;flex-wrap:wrap;gap:16px;align-items:flex-start;justify-content:space-between}
.cust-head .id{display:grid;gap:4px}
.cust-head .facts{display:flex;flex-wrap:wrap;gap:8px 18px;font-size:var(--fs-sm);color:var(--text-secondary)}
.actions{display:flex;flex-wrap:wrap;gap:8px}
#tab{display:grid;gap:22px}
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--line);overflow-x:auto}
.tabs a{padding:10px 14px;text-decoration:none;color:var(--text-secondary);font-weight:700;font-size:var(--fs-sm);border-bottom:3px solid transparent;white-space:nowrap}
.tabs a[aria-current="page"]{color:var(--text-primary);border-bottom-color:var(--brand-forest)}
.kv{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:8px 18px;font-size:var(--fs-sm);margin:0}
.kv dt{color:var(--text-muted);font-weight:650} .kv dd{margin:0}
.balance{display:flex;align-items:baseline;gap:10px}
.balance .big{font-size:var(--fs-2xl);font-weight:800;letter-spacing:-.02em}
.photos{display:grid;gap:10px;grid-template-columns:repeat(auto-fill,minmax(150px,1fr))}
.photos figure{margin:0;background:var(--surface-raised);border:1px solid var(--line);border-radius:var(--r-sm);overflow:hidden}
.photos img{width:100%;aspect-ratio:4/5;object-fit:cover;display:block;background:var(--surface-sunken)}
.photos figcaption{font-size:var(--fs-xs);padding:6px 8px;color:var(--text-muted)}
.privacy-note{display:flex;gap:10px;align-items:flex-start;background:var(--warn-bg);color:var(--warn);border-radius:var(--r-sm);padding:10px 12px;font-size:var(--fs-sm);font-weight:600}

/* ---------- states ---------- */
.empty,.error-state{display:grid;justify-items:start;gap:8px;padding:26px;border:1px dashed var(--line-strong);border-radius:var(--r);color:var(--text-secondary)}
.error-state{border-color:var(--bad);background:var(--bad-bg);color:var(--bad)}
.skel{background:linear-gradient(90deg,var(--line) 0%,#ECEFE7 50%,var(--line) 100%);background-size:200% 100%;animation:sk 1.2s linear infinite;border-radius:var(--r-sm);min-height:16px}
@keyframes sk{to{background-position:-200% 0}}
.toast{position:fixed;right:20px;bottom:20px;z-index:50;display:grid;gap:8px}
.toast div{background:var(--surface-ink);color:var(--brand-ivory);padding:11px 15px;border-radius:var(--r-sm);font-size:var(--fs-sm);font-weight:650;box-shadow:0 10px 30px rgba(23,31,28,.25);max-width:360px}
.toast div.bad{background:var(--bad);color:var(--brand-white)}

/* ---------- dialog ---------- */
dialog{border:0;border-radius:var(--r);padding:0;max-width:min(520px,calc(100vw - 32px));width:100%;background:var(--surface-raised);color:var(--text-primary);box-shadow:0 30px 80px rgba(23,31,28,.35)}
dialog::backdrop{background:rgba(23,31,28,.45)}
dialog form,dialog .dlg{padding:22px;display:grid;gap:14px}
dialog .dlg-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.preview{background:var(--surface-canvas);border:1px solid var(--line);border-radius:var(--r-sm);padding:12px 14px;font-size:var(--fs-sm);display:grid;gap:4px}
.preview .arrow{font-weight:800;font-size:var(--fs-lg)}

@media (max-width:980px){
  .split{grid-template-columns:1fr}
}
@media (max-width:820px){
  .auth{grid-template-columns:1fr}
  .auth-brand{clip-path:none;padding:28px 20px;gap:18px}
  .auth-brand .tag{font-size:var(--fs-xl)}
  .shell{grid-template-columns:1fr}
  .side{position:fixed;inset:0 auto 0 0;width:min(280px,85vw);z-index:30;transform:translateX(-102%);transition:transform .2s ease;height:100%}
  body.nav-open .side{transform:none}
  body.nav-open::after{content:"";position:fixed;inset:0;background:rgba(23,31,28,.4);z-index:20}
  .shell{background:var(--surface-canvas)}
  .top .menu-btn{display:inline-flex}
  .grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .metric{padding:12px}
  .metric details .def{width:min(260px,80vw)}
  .top{padding:12px 16px}
  .page{padding:18px 16px 48px}
  .metric .value{font-size:24px}
}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}